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Professional Experience

Senior Product Manager, TruRating

May 2017 – present

TruRating is transforming the way businesses collect feedback from their customers by asking one anonymous question at the point of payment. By combining genuine customer sentiment with transaction and SKU-level data, TruRating is able to provide unmatched insight and opportunities to businesses and consumers all over the world.

Main responsibilities and achievements

  • Coming soon…

Director of Product (Ecommerce, Travel & CRM), Next Jump

September 2012 – April 2017

Next Jump is the world’s largest provider of private eCommerce and travel booking platforms, with a UK consumer database of 3 million and up to 400k weekly visitors.

Main responsibilities and achievements

  • Coming soon…

Technical Skills

  • Prototyping & Wireframes: Proto.io, Balsamiq, pen & paper
  • Statistics & Machine Learning: R
  • Analytics: SQL, Excel, PowerBI, Google Analytics, Crazy Egg
  • Product Management: JIRA, Trello, ProdPad
  • CRM: Mailchimp, Click Dimensions, Sendgrid

Education

University of Warwick

Master of Mathematics, Operations Research, Statistics & Economics (MMORSE): first-class honours

  • Graduated top of the year with a 91% average mark across 4 years. Received the Man Investments Prize in recognition of my fourth year result
  • Course included machine learning

Contributions